Student Support and Services

Student Health Center (SHC)

The Student Health Center (SHC) is located on the campus and is a component of the Tulane University Health Sciences Center. Its staff provides medical, gynecologic, psychiatric, and health education services for all full-time students on the uptown campus at no charge. Part-time students may pay a modest service fee for each semester to be eligible as well.

In addition to Primary Care, Psychiatry and Stress Management Clinic, and Gynecology Clinics, there is a Men's Clinic, a Travel Clinic for advice and preventive treatment for foreign travel, and an Allergy Clinic. The SHC is open 8:30 a.m. - 5:00 p.m., Monday through Friday, and there is an Urgent Care Clinic for acute illnesses and injuries on Saturdays, 9 a.m. - 12 noon. The laboratory and pharmacy are open weekdays. A physician is on call when the clinics are closed.

Emergencies that occur on campus during the academic year are responded to by the Tulane Emergency Medical Service (TEMS), whose student volunteers are trained as emergency medical technicians that provide 24-hour a day ambulance service for the campus community. Call 865-5255, day or night. Call 862-8121, daytime Nurse Triage Express.

Services at the (SHC) are provided to students regardless of their insurance programs; however, all full-time students are required to have some form of medical insurance in case of hospitalization. Many students are no longer covered by their parents' policies, and for them Tulane has developed the option of a reasonably priced Tulane student health insurance program.

Counseling and Psychological Services (CAPS)

Counseling and Psychological Services (CAPS) provides comprehensive mental health care fo the Tulane community on a short-term basis. CAPS provides services in three areas: group counseling, individual counseling, and psychiatric services including medication management.

Group counseling provides students with the opportunity of utilizing peer interaction to work toward improving themselves. CAPS will provide an array of groups to address the needs of our students. New groups will form each semester and are typically limited to 10 members.

Individual counseling from a trained professional may be needed for the challenges that college life can bring. Individual counseling is basically a collaborative effort between the student and the counselor. Our goal is to provide an open, supportive, and confidential environment to address the issues that are of concern.

CAPS psychiatrists evaluate, prescribe and manage medications, provide comprehensive treatment planning, and coordinate care/consultation with other professionals. Sometimes a student's concern requires care that is beyond that which we can provide. If this occurs, CAPS will work with the student to establish care off campus.

More information on CAPS can be on their website and the CAPS phone number is (504) 314-2277.

Goldman Office of Disability Services (ODS)

The Goldman Office of Disability Services (ODS) is committed to providing equal access and a friendly environment for all who study and work at Tulane University. Modifications to the academic or work environment can be offered to students with registered disabilities. Accommodations are provided to students with documented disabilities so that persons are viewed according to their abilities rather than their disabilities, ensuring a fully accessible University experience. Our philosophy is one that promotes self-advocacy and self-awareness in our clientele, helping to maximize an individual"s potential while developing and maintaining a sense of independence. It is the policy and practice of Tulane University to comply with the Americans with Disabilities Act (Pub. L. No. 101-336), Section 504 of the Rehabilitation Act of 1973 (Pub. L. No. 93-112, & 504, as amended), and state and local requirements regarding individuals with disabilities. Under these laws, no qualified individual with a disability shall be denied access to or participation in services, programs, and activities of Tulane University. Through outreach and education, ODS promotes access and awareness to all members of our University community.

More information on ODS can be found on their website and the ODS phone number is (504) 862-8433.

The Tulane Office of International Students and Scholars (OISS) assists international students, scholars, faculty and staff to secure and maintain their appropriate immigration status; to become comfortable in the culture and successfully integrate into the university and the larger New Orleans community; to succeed at Tulane academically, professionally, and personally; and to ensure that Tulane remains in compliance with US immigration regulations.

Office of International Students and Scholars (OISS)

At the request of Tulane admissions offices and departments, OISS creates and provides to foreign nationals coming to Tulane the immigration documentation they need to obtain F, J, or H visas to legally enter the US and engage in study, research or work. The office also notifies Tulane internationals of changes in immigration regulations and regularly reminds them of the specific obligations they have to avoid immigration problems.

One of the important objectives of OISS is to introduce international students and scholars to Tulane, New Orleans, and the United States, enabling them to better understand the cultures and to feel more comfortable during their time here. We offer a variety of excursions and programs over the course of the academic year. Through our weekly e-mail digest we communicate with the Tulane international community about events on and off campus, policy matters, and deadlines of interest.

More information can be found on their website and the OISS phone number is (504) 865-5208.

Tulane Academic Success center Center

The Tulane Academic Success Center provides comprehensive academic support to meet the needs of a neurodiverse student population. Services include writing support, tutoring, supplemental instruction, and peer coaching led by the Academic Success Peer Educators. Success Coaching offers one/one regular meetings with a professional staff member. Meetings are centered on time management, study strategies, stress management, motivation, etc. In order to determine whether or not success coaching would be appropriate for you please contact Michele Oelking, MSW, CPC, Assistant Director Academic Advising-Special Populations, at 504.314.2216 or moelking@tulane.edu. For incoming students we encourage early applications to success coaching as the program reaches capacity by the midterm. You can apply now or visit the website- success.tulane.edu. Watch a video to see how coaching can impact your success.

Career Services Center (CSC)

The Tulane Career Services Center (CSC), offers programs and services that encourage students to explore careers, learn and apply career decision-making skills, gain professional experiences while enrolled at Tulane, and, promotes interaction among students and members of professional communities. The Center embraces a career coaching model that allows staff to work with students in an outcomes-focused manner throughout their Tulane years. By offering a comprehensive career decision-making and career-planning instructional program, students are presented with opportunities and support systems that engage them actively in their own career management. Center staff work with students to help with self assessments, market and occupational exploration, gaining experiences through internships, assistant ships, and community service and developing job search strategies.

Students can take advantage of career planning courses, job search workshops, career panels, individual career coaching, externships, internships, job fairs, and on- and off-campus recruiting programs. Students can also utilize several web-based career guidance and job searching programs hosted and monitored by the office. Alumni and friends of Tulane extend the services of the office by reaching out to Tulane students as internship hosts, mentors, and career coaches.

To find out more about the CSC visit http://hiretulanegrads.com, stop by the CSC offices in the Collins C. Diboll Complex, or call at 504-865-5107.

Technology Services

Technology Services provides information technology services that meet the needs of the Tulane University community and enables Tulane"s mission by delivering technology solutions that support achieving institutional goals and objectives. Technology Services issues Tulane technology accounts to all students upon admission. These accounts enable students to register for classes, check email and access online services while attending Tulane.

Detailed descriptions of the services provided are available at the Technology Services website: http://tulane.edu/tsweb.

Students have access to the Tulane Wireless network throughout campus through the eduroam wireless network. To connect, use your Tulane email username with "@tulane.edu"and password. Other devices such as gaming consoles must be registered online before they can connect to the internet. To register your device, please go to https://tuwac.tcs.tulane.edu. In addition, students in residence halls may connect to the wired Ethernet network; there is one Ethernet port per student in each room. Support for any technology issue is available to students at the Tulane Help Desk at 8888 on the Uptown Campus, 8-8888 on the Health Sciences Center campus or off-campus at 1-866-276-1428. Support analysts are available 24 hours a day, 7 days a week.

Policies and Procedures

The use of Tulane University network and computing facilities is bound by the terms of the Acceptable Use Policy. Students are required to read, understand and abide by this and other guidelines and policies located at http://tulane.edu/tsweb/security/guidelines-and-recommendations.cfm.

Libraries

The general collections provide a core of resources in the humanities, social sciences, and science and engineering. This includes millions of print volumes in the main library building (Howard-Tilton) and at a large off-site storage facility. It also includes non-print formats at the main library such as microforms and music or media recordings. The Latin American Library, located on the 4th floor of the main library, is among the world's foremost library collections for Latin American studies. The Music & Media Center, also on the fourth floor, is the primary service point for music reference, sound recordings, and video recordings.

Howard-Tilton Memorial Library today maintains a large array of digital resources that includes many thousands of ejournals, ebooks, and hundreds of databases full of current research material or historical content. The library is also actively digitizing selected portions of its own unique collections.

Special Collections are located in Jones Hall across from the main library building and each collection is a major cultural resource on its own. Included are the Louisiana Research Collections, the William Ranson Hogan Jazz Archive, the Southeastern Architectural Archive, and University Archives.

Other Tulane libraries include: Amistad Research Center in Tilton Hall; Turchin Business Library in Goldring/Woldenberg Hall; Rudolph Matas Library of the Health Sciences, on the downtown campus; Koch Library of Botany in Stanley Thomas Hall; Law Library in Weinmann Hall; Math Library in Gibson Hall; and the Vorhoff Library, a resource on women, gender issues, and culinary history.

Student Life

Residence Halls

The university strives to provide an atmosphere in which students may realize their individual intellectual, social and cultural potential. Each residence hall is supervised by an area director, an assistant resident director, and a staff of resident advisors. Residents are encouraged to participate in a variety of hall activities including the Residence Hall Association, educational programs, intramural sports, and many social activities.

First and second year students under 21 years of age not residing locally with their parents are required to live on campus. All first- and second-year students living in the residence halls are required to subscribe to a meal plan. Resident first-year students are not permitted to have automobiles on campus. Returning students apply for residence through the annual room selection process each spring for the subsequent academic year. Transfer students may apply for housing with the application included in their acceptance packet, but they are housed on a space available basis.

Juniors and seniors may apply for residence in on-campus apartments, the Aron Residences. This complex of residences for juniors and seniors combines the convenience of on-campus living with the comfort and privacy of apartment life. Juniors and seniors may live off campus. Married and graduate students may apply for apartments.

Student residents may use the residence halls during regular academic semesters. The university reserves the right to use the rooms at other times. Items may not be left in the rooms during the summer break nor is storage available on campus. Residence hall rentals are nine-month contractual obligations and ordinarily are not refundable. Correspondence should be addressed to the Department of Housing and Residence Life.